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Department: Sales
Role Type: Full-Time, Permanent 
Experience: 2+ years in a telesales role
Location: Waterloo, ON

Role Description

We are engaged in acquiring new fleet customers and are expanding our Direct Sales Business Development Team to deliver our message to our target audience. Your mission, should you choose to accept it, is to increase Fleet Complete’s customer base through inbound and outbound lead management, prospect qualification, and procurement through an effective demonstration of our product while continuously working through your pipeline of opportunities.

Reporting to the Direct Sales Team Leader, this is an exciting opportunity to help build our brand and drive North American adoption of our solution. You will have the opportunity to build your sales career in a fast paced, motivated, team environment where you'll gain experience and have exposure to all levels of the organization.

Company Overview

As one of the fastest growing IoT (Internet of Things) companies in North America, Fleet Complete has won numerous awards since its inception in 2000 thanks to its relentless commitment to Innovation, Quality, Customer Focus, Productivity, People and Community. 

We are proud to be named one of Greater Toronto’s Top Employers for 2018 and one of Canada’s Best Employers for Recent Graduates.  We were also recently recognized as one of Canada’s Top Small and Medium Employers for 2018. See more:  http://content.eluta.ca/top-employer-fleet-complete

Essential Duties and Responsibilities

  • Represent Fleet Complete in a positive and professional manner
  • Continually increase your product and industry knowledge through self-education and working with our Customer Success team and other departments
  • Source new sales opportunities through outbound cold calls and emails
  • Work through inbound leads generated by Marketing activities
  • Quickly understand prospects’ requirements, offering appropriate Fleet Complete solutions to meet their needs and timelines
  • Move opportunities through the sales cycle to become a paying customer through proper pipeline management
  • Meet and exceed sales targets set by the Director of Sales
  • Follow-up with product literature, videos, and other campaign materials
  • Create, maintain, and update Salesforce records with complete opportunity information, prospect communication and next step details
  • Prepare and maintain accurate funnel reports for Business Managers
  • Provide weekly updates and reports on a one to one meeting with the Team Leader
  • Any other tasks assigned to you by the Team Leader


All applicants must possess the following:

  • 2+ years of experience in a telesales role within a fast, high-paced environment
  • Be driven, self-motivated and hungry for success
  • Provide a proven track record of meeting and exceeding sales targets
  • Possess a strong desire and ambition to help generate revenue for the business
  • Exhibit a strong phone presence with superior communication and oratory presentation skills
  • Maintain a flexible attitude and demonstrated ability, as well as a willingness to go above and beyond the job description to achieve success
  • Ability to multi-task, prioritize, and manage time effectively
  • Be a team player


Ideal candidates also demonstrate the following:

  • Wireless and GPS experience is an asset
  • Software sales experience is an asset
  • Telematics industry knowledge is preferred

If you are interested in applying for this role, please complete the online application here.

Fleet Complete will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. If you require accommodation during the interview process, please contact the Recruitment Team, recruitment@fleetcomplete.com, 866-649-7949.


Fleet Complete is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veterans status or any other legally-protected factors.